If you later decide that you don’t like the results of steps 2 and 3, you can undo them completely by quitting iTunes and restoring the items you deleted in those steps from your backup. You don’t need to replace the items you moved to the Trash. If the issue is still not resolved, quit iTunes again and put all the items you moved to the Desktop back where they were.

Delete those files and recreate whatever settings they contained. Eventually you should find one or more that causes iTunes to malfunction. You may be able to put back some of the files you moved to the Desktop in this step. This time iTunes should perform normally, but your settings will be lost. In the Preferences subfolder, there may be several files having names that begin with either of the following strings:Īlso in the Preferences folder, there's a subfolder named 'ByHost'. Put back the folder you moved, overwriting the newer one that may have been created in its place, and continue. If iTunes now works, delete the iTunes folder on the Desktop. You’re moving a folder named “iTunes.” Test. Note: you are not moving the iTunes application or the iTunes library. Go back to the Finder and move the following item from the open Library folder to the Desktop: If you still have problems, quit iTunes again. Move the following items from the Library folder to the Trash, if they exist:Ĭaches/ Read this whole message before doing anything.įrom the Finder menu bar. I hope someone can help me with this problem. Unfortunately this is not workable solution for me. What did work: created new user and launched iTunes successfully from that account. Which of the two options 'Don't Reopen' and 'Reopen' I select doesn't matter, the crash still occurs. Do you want to try to reopen its windows again?' 'The last time you opened iTunes, it unexpectedly quit while reopening windows. Repaired Disk Permissions (via Terminal).Īfter those attempts I now get a dialog stating the following:.Created new iTunes library by booting with option key pressed.

Removed all iTunes preference (.plist) files from the Application data user folder.Booted in Safe mode and launched iTunes from there.Reinstalled iTunes with the installer package.What I've tried so far to fix it, and unfortunately didn't work: ran CCleaner with 'iTunes' checked to clean.I only use iTunes for backup and occasionally transferring audiobooks to my iPhone. Ever since I have not been able to launch iTunes without it immediately crashing. The next day iTunes immediately crashed on launch producing an error report similar as the one below. Yesterday I synced and backed up my iPhone 6 with iTunes.

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